General

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Will my credit be checked? What are the requirements?

Yes. Lendly will do a credit check as a part of the application process, but this is only one factor we take into consideration.

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Is Lendly legit/safe?

Yes! Lendly has years of experience servicing financial products. With over 7,100 reviews on Trustpilot and a TrustScore of 4.7, see what our customers are saying about their friendly, Lendly experience.

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Who are the digital partners and what do they do?

Third-party service providers allow for your information to be quickly and securely verified in just a few clicks, which saves you time in the application process and, if approved, helps get your funds to you sooner. Our third-party providers include; Pinwheel, Argyle, EDGE, and Socure.

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Where can I check the status of my application?

We will email you every step of the way to keep you updated on the status of your application.

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What steps does Lendly take to protect my personal information?

Lendly ensures that every customer's data entered online is secure. All information that is entered online is only transmitted over the internet using an encrypted form directly to encrypted data services, where it can only be accessed and used to serve that customer per our privacy policies.

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Does Lendly report to credit bureaus?

Lendly reports your payment history to all three major credit bureaus, Equifax, Trans Union, and Experian each month.

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What is the minimum credit score you will accept?

A low or subprime credit score will not necessarily disqualify you from getting a Lendly product.

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What employer should I use?

If you have more than one employer, use the one that provides you with your highest net income.

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My application was declined. What are my options?

If you feel as though you entered information incorrectly on your application, you may reapply at www.lendly.com. Lendly utilizes third-party services for validating information on your application. If the denial was a result of one of these services, you may contact that vendor to discuss information you feel was reported incorrectly. Please contact Lendly at 1-888-8LENDLY (1-888-853-6359) for further information on the vendors we use.

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I haven't established credit yet. Can I still apply?

Yes. A lack of established credit will not necessarily disqualify you from getting a Lendly product.

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How do I stop receiving text messages?

Text STOP in response to any text message received, or send an email to TheTeam@Lendly.com informing us to opt you out of SMS communications, or you can call our customer success team at 1-888-8LENDLY (1-888-853-6359).

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How do I change my email address and/or password?

To change the email address associated with your account, please contact the customer success team at 1-888-8LENDLY (1-888-853-6359) for assistance. For password changes, simply go to Lendly.com/login and click on the "Forgot Password" link, and follow the instructions provided.

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How do I change my bank account?

To update your banking information, log in to your customer portal at Lendly.com/login.

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How do I change my address on my profile?

To change the address associated with your account, please log in to your customer portal on Lendly.com/login.

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Do you have a mobile app?

Currently, there is no Lendly mobile app, but every effort has been made to ensure our website and web-based application works smoothly across all major mobile devices.

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Do you consider other factors in addition to an applicant's employment history?

Yes. Your employment history and income will be reviewed, and third-party services will be used to verify the information you provided in your application. Inaccurate information in your application might disqualify you from getting a Lendly product.

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Do you consider household income when reviewing applications?

Only the applicant's income is reviewed during the application process. Alimony, child support, or separate maintenance payments need not be revealed if you don't want the creditor to consider it in determining your creditworthiness.

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Can someone else make a payment on my behalf?

Yes. You can call in with another person and give consent for them to make a payment on your Lendly product. Account information will not be disclosed to the individual making the payment.

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Can I pay more than the required payment amount?

Yes. There is no penalty for paying more than the required amount or paying off your product early. Additional payments can be made in your customer portal by going to Lendly.com/login.

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Can I make a payment using cash, check, or debit card?

Repayment setup is part of the application process. You can edit your payment method in your customer portal on Lendly.com/login.

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Can I have more than Lendly product at a time?

Lendly is a marketer and servicer of financial products and works with multiple lenders. Lendly products are limited to one per customer.

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How long does it take for my application to get approved?

Your Lendly application is designed to be completed in minutes, but sometimes we need additional information which can cause the process to slow down. We will walk you through the process every step of the way.

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How do I apply?

The Lendly application requires the use of a computer, tablet, or mobile device. Go to Lendly.com to apply.

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Who is Lendly?

Lendly is an authorized servicer of financial products. This means you will maintain your account through Lendly.

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