The FAQs
The FAQs
If you have more than one employer, select the one from our list that provides you with your highest net income.
We use third-party services, such as Pinwheel and Argyle, to verify employment details, and to automatically update your direct deposit distributions, which speeds up the application process.
No, your employer will not be notified about the purpose of your direct deposit distribution. The setup is similar to depositing your paycheck to multiple bank accounts.
Pinwheel and Argyle are third-party service providers that allow for your information to be quickly and securely verified in just a few clicks, which saves you time in the application process and, if approved, helps get your funds to you sooner.
Please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.
Information about your loan account will not be disclosed to an unauthorized person, but anyone can make payments for your Lendly loan on your behalf with your consent.
Currently, modifications to the original loan payment schedule set up at the beginning of the loan are not offered.
Your first payment will be due on your first payday which falls 10 days after you opened your Lendly loan. Your loan documents will contain a Payment Schedule showing the date of each scheduled payment for the life of your loan. If you are making payments using payroll direct deposit, your employer may send an early payment which would be applied to your loan.
Instructions may vary depending on the device and operating system.
If you are having difficulties setting up payments within your payroll portal, contact your payroll department for assistance. If you need further assistance, contact our Lendly Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
If you have issues making your payments, please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.
You are still obligated to make payments on time, even if you leave your job. Payments can be set up through payroll at your new company or via ACH payments from your bank account. Please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.
Yes. There is no penalty for making extra payments. Extra payments may be made in your customer portal by going to Lendly.com and clicking “Login” or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Yes. There is no penalty for paying more than the required amount or paying off your loan early. Additional payments can be made in your customer portal by going to Lendly.com and clicking “Login”, or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Repayment setup is part of the application process and is typically done via direct deposit through your employer's payroll, or by ACH (Automated Clearing House). Additional payments to pay down an account can also be made via ACH, check, or debit card. To make additional payments on your loan, please go to your customer portal at Lendly.com and click “Login” or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
You can apply at www.lendly.com.
No, loan denials are not reported to the credit bureaus.
If you feel as though you entered information incorrectly on your application, you may reapply at www.lendly.com. Lendly utilizes third-party services for validating information on your application. If the denial was a result of one of these services, you may contact that vendor to discuss information you feel was reported incorrectly. Please contact Lendly at 1-888-8LENDLY (1-888-853-6359) for further information on the vendors we use.
All Lendly loan payment history is reported to a credit reporting agency every month.
Upon applying for a Lendly loan a credit inquiry will likely appear in your credit history. This may have a small impact on your overall credit score.
Yes. A lack of established credit will not necessarily disqualify you from getting a Lendly loan.
Yes. While time on the job is a factor considered when reviewing loan applications, your income will be reviewed, and third-party services are used to verify the information that you provided in your loan application. Inaccurate information in your loan application might disqualify you from getting a Lendly loan.
Lendly loan applications are not approved or denied based solely on a credit score. A low or subprime credit score will not necessarily disqualify you from getting a Lendly loan.
Only the applicant’s income is reviewed during the application process.
Send an email to lendly.service@account-servicing.com or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Text STOP in response to any text message received, send an email to lendly.service@account-servicing.com or call our Service Center at 1-888-8LENDLY (1-888-853-6359).
Borrowers who have paid off their Lendly loan can re-apply within minutes by visiting Lendly.com and clicking “Login” to re-apply.
Lendly ensures that every customer’s data entered online is secure. All information that is entered online is only transmitted over the internet using an encrypted form directly to encrypted data services, where it can only be accessed and used to serve that customer per our privacy policies.
If your loan has not been funded, you can withdraw your loan application by emailing our Customer Success Team at lendly.service@account-servicing.com or by calling 1-888-8LENDLY (1-888-853-6359). If you would like to rescind your loan or pay the balance in full, you can do so in our customer portal. You can access the portal anytime by visiting Lendly.com and clicking “Login”. If you need additional assistance, you can contact our Customer Success Team at 1-888-8LENDLY (1-888-853-6359). There is no prepayment penalty for paying your loan off early.
To update your banking information, please give our Customer Success Team a call at 1-888-8LENDLY (1-888-853-6359) for assistance.
To change the address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.
To change the email address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance. For password changes, simply select “Login” from Lendly.com and click on the “Forgot Password” link, and follow the instructions provided.
You can view your account details, including your loan number, by logging in at www.lendly.com.
We will email you every step of the way to keep you updated on the status of your application.
Once eligible, a customer will receive an email and/or SMS notification with info on how to apply for a refinance. You can also check your eligibility at any time, by logging into the customer portal at lendly.com/login.
When a customer becomes eligible for refinancing, they can apply for a new Lendly loan. If approved, the new loan will be used to pay off the existing loan, and the remaining proceeds are then sent to the customer.
Lendly is an authorized servicer. This means you will maintain your loan account through Lendly.
The offer code field is for applicants who received a pre-screened offer. These offer codes are only sent to individuals that were selected during the pre-screen process. Only those individuals can apply using an offer code.
There are no penalties for making additional payments on your loan. Making additional payments will help you pay off your loan early and will save you from paying as much interest!
Most Lendly loans are repaid through payroll direct deposit, or by ACH (Automated Clearing House). Payment options may vary by borrower based on the loan offers that they are approved for.
Currently, a borrower may only have one open loan at a time. However, borrowers with good repayment history may be eligible to refinance their loan 90 days after their origination date.
Once you finalize your application and sign your loan documents or finish setting up your direct deposit payments, funds are typically deposited into your banking account the next business day. It may take up to 3 business days, depending on your bank’s processing time after the funds are sent.
Currently, the highest available loan amount is $2,000. Please note that not all applicants will be approved for this loan amount.
No, the Lendly loan application requires the use of a desktop computer or mobile device.
Currently, there is no mobile app for a Lendly loan, but every effort has been made to ensure our website and web-based application works smoothly across all major mobile devices.
The annual percentage rate is a measure of the cost of credit, expressed as a yearly rate, that relates the amount and timing of value received by the consumer to the amount and timing of payments made.
Please call us at 1-888-8LENDLY (1-888-853-6359) or email us at lendly.service@account-servicing.com. Our Customer Success Team will promptly and thoroughly investigate any issues you’ve encountered.
Lendly loans are installment loans that accrue interest daily. There are no fees on a Lendly loan. However, for Florida residents, loans are subject to a Documentary Stamp Tax. The amount of this tax, which is 35 cents per $100 or portion thereof (or $3.85 for a $1,000 loan), will be added to your loan amount if your loan application is approved and funded.
Lendly loans are currently offered in Alaska, Alabama, Arizona, Arkansas, Delaware, Florida, Idaho, Indiana, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Wisconsin, and Wyoming. If you don’t see your state, check back periodically, as additional states are always being added.
Interest accrues daily on the unpaid principal amount for the number of days outstanding. Calculations are based on a 365-day year.
Your privacy is important to us. We will never sell your information and we promise not to spam you.
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