The FAQs
Please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.
Information about your loan account will not be disclosed to an unauthorized person, but anyone can make payments for your Lendly loan on your behalf with your consent.
Currently, modifications to the original loan payment schedule set up at the beginning of the loan are not offered.
Your first payment will be due on your first payday which falls 10 days after you opened your Lendly loan. Your loan documents will contain a Payment Schedule showing the date of each scheduled payment for the life of your loan. If you are making payments using payroll direct deposit, your employer may send an early payment which would be applied to your loan.
Instructions may vary depending on the device and operating system.
If you are having difficulties setting up payments within your payroll portal, contact your payroll department for assistance. If you need further assistance, contact our Lendly Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
If you have issues making your payments, please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.
You are still obligated to make payments on time, even if you leave your job. Payments can be set up through payroll at your new company or via ACH payments from your bank account. Please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.
Yes. There is no penalty for making extra payments. Extra payments may be made in your customer portal by going to Lendly.com and clicking “Login” or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Yes. There is no penalty for paying more than the required amount or paying off your loan early. Additional payments can be made in your customer portal by going to Lendly.com and clicking “Login”, or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Repayment setup is part of the application process and is typically done via direct deposit through your employer's payroll, or by ACH (Automated Clearing House). Additional payments to pay down an account can also be made via ACH, check, or debit card. To make additional payments on your loan, please go to your customer portal at Lendly.com and click “Login” or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
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