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General Questions

I got a new job. Can I transfer my payments to my new employer?

Please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.

Can someone else make a payment toward my Lendly loan on my behalf?

Information about your loan account will not be disclosed to an unauthorized person, but anyone can make payments for your Lendly loan on your behalf with your consent.

Can I skip a payment and extend the time of repayment?

Currently, modifications to the original loan payment schedule set up at the beginning of the loan are not offered.

When will my first payment be due?

Your first payment will be due on your first payday which falls 10 days after you opened your Lendly loan. Your loan documents will contain a Payment Schedule showing the date of each scheduled payment for the life of your loan. If you are making payments using payroll direct deposit, your employer may send an early payment which would be applied to your loan.

How do I take a screenshot?

Instructions may vary depending on the device and operating system.

What if I’m having trouble setting up payments?

If you are having difficulties setting up payments within your payroll portal, contact your payroll department for assistance. If you need further assistance, contact our Lendly Customer Success Team at 1-888-8LENDLY (1-888-853-6359).

What if my paycheck doesn’t cover my payment because I was sick/on vacation?

If you have issues making your payments, please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.

What happens to my loan if I have to quit or leave my job?

You are still obligated to make payments on time, even if you leave your job. Payments can be set up through payroll at your new company or via ACH payments from your bank account. Please call the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) to discuss your various repayment options.

Can I make an extra or manual payment?

Yes. There is no penalty for making extra payments. Extra payments may be made in your customer portal by going to Lendly.com and clicking “Login” or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).

Can I pay more than the required payment amount?

Yes. There is no penalty for paying more than the required amount or paying off your loan early. Additional payments can be made in your customer portal by going to Lendly.com and clicking “Login”, or by calling our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).

Can I pay back my loan using cash, check, or debit card?

Repayment setup is part of the application process and is typically done via direct deposit through your employer's payroll, or by ACH (Automated Clearing House). Additional payments to pay down an account can also be made via ACH, check, or debit card. To make additional payments on your loan, please go to your customer portal at Lendly.com and click “Login” or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).

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Questions?

1-888-853-6359

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theteam@lendly.com

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Lendly is not a lender and does not make loans. Lendly connects interested persons with a third-party lender. Lendly loans are not available in all states.
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‍A bank account is required in order to obtain a Lendly loan.
 
*The Lendly loan is an installment loan in amounts up to $2,000. For the typical loan, the annual percentage rote (APR) is approximately 225%. In the states of Kansas and Minnesota only, the payroll direct deposit repayment method is not currently an option.
 
Florida loans are subject to a Documentary Stamp Tax. The tax amount is not included in the above quoted APR range. The amount of this tax, which is 35 cents per $100 or portion thereof (or $3.85 for a $1,000 loan), will be added to your loan amount if your loan application is approved and funded.
 
Important Information About Procedures for Opening a New Account. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. This means that when you open an account, you will be asked for your name, address, date of birth, and other information that will allow you to be identified. Your driver's license and other identifying documents may also be required.
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