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General Questions

How do I cancel my application?

Send an email to TheTeam@Lendly.com or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).

How do I stop receiving text messages?

Text STOP in response to any text message received, send an email to TheTeam@Lendly.com or call our Service Center at 1-888-8LENDLY (1-888-853-6359).

I’ve paid off my loan. How do I re-apply?

Borrowers who have paid off their Lendly loan can re-apply within minutes by visiting Lendly.com and clicking “Login” to re-apply.

What steps does Lendly take to protect my personal information?

Lendly ensures that every customer’s data entered online is secure. All information that is entered online is only transmitted over the internet using an encrypted form directly to encrypted data services, where it can only be accessed and used to serve that customer per our privacy policies.

What if I no longer need the loan? Can I change my mind?

If your loan has not been funded, you can withdraw your loan application by emailing our Customer Success Team at TheTeam@Lendly.com or by calling 1-888-8LENDLY (1-888-853-6359). If you would like to rescind your loan or pay the balance in full, you can do so in our customer portal. You can access the portal anytime by visiting Lendly.com and clicking “Login”. If you need additional assistance, you can contact our Customer Success Team at 1-888-8LENDLY (1-888-853-6359). There is no prepayment penalty for paying your loan off early.

How do I change my bank account?

To update your banking information, please give our Customer Success Team a call at 1-888-8LENDLY (1-888-853-6359) for assistance.

How do I change my address on my profile?

To change the address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.

How do I change my email address and/or password?

To change the email address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance. For password changes, simply select “Login” from Lendly.com and click on the “Forgot Password” link, and follow the instructions provided.

Where can I find my account number?

You can view your account details, including your loan number, by logging in at www.lendly.com.

Where can I check the status of my application?

We will email you every step of the way to keep you updated on the status of your application.

How will I know if I qualify to refinance my existing loan?

Once eligible, a customer will receive an email and/or SMS notification with info on how to apply for a refinance. You can also check your eligibility at any time, by logging into the customer portal at lendly.com/login.

How does a refinance work?

When a customer becomes eligible for refinancing, they can apply for a new Lendly loan. If approved, the new loan will be used to pay off the existing loan, and the remaining proceeds are then sent to the customer.

Check out EverFi Financial here
Questions?

1-888-853-6359

OR

theteam@lendly.com

Your privacy is important to us. We will never sell your information and we promise not to spam you.

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Lendly is not a lender and does not make loans. Lendly connects interested persons with a third-party lender. Lendly loans are not available in all states.
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A bank account is required in order to obtain a Lendly loan. Also, a Lendly loan requires setting up payments through a payroll direct deposit. Learn more about payroll direct deposit here.

The Lendly loan is an installment loan in amounts up to $2,000. For the typical loan, the annual percentage rate (APR) is approximately 225%.

Florida loans are subject to a Documentary Stamp Tax. The tax amount is not included in the above quoted APR range. The amount of this tax, which is 35 cents per $100 or portion thereof (or $3.85 for a $1,000 loan), will be added to your loan amount if your loan application is approved and funded.

Important Information About Procedures for Opening a New Account. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. This means that when you open an account, you will be asked for your name, address, date of birth, and other information that will allow you to be identified. Your driver's license and other identifying documents may also be required.
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