The FAQs
Send an email to TheTeam@Lendly.com or call our Customer Success Team at 1-888-8LENDLY (1-888-853-6359).
Text STOP in response to any text message received, send an email to TheTeam@Lendly.com or call our Service Center at 1-888-8LENDLY (1-888-853-6359).
Borrowers who have paid off their Lendly loan can re-apply within minutes by visiting Lendly.com and clicking “Login” to re-apply.
Lendly ensures that every customer’s data entered online is secure. All information that is entered online is only transmitted over the internet using an encrypted form directly to encrypted data services, where it can only be accessed and used to serve that customer per our privacy policies.
If your loan has not been funded, you can withdraw your loan application by emailing our Customer Success Team at TheTeam@Lendly.com or by calling 1-888-8LENDLY (1-888-853-6359). If you would like to rescind your loan or pay the balance in full, you can do so in our customer portal. You can access the portal anytime by visiting Lendly.com and clicking “Login”. If you need additional assistance, you can contact our Customer Success Team at 1-888-8LENDLY (1-888-853-6359). There is no prepayment penalty for paying your loan off early.
To update your banking information, please give our Customer Success Team a call at 1-888-8LENDLY (1-888-853-6359) for assistance.
To change the address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance.
To change the email address associated with your account, please contact the Customer Success Team at 1-888-8LENDLY (1-888-853-6359) for assistance. For password changes, simply select “Login” from Lendly.com and click on the “Forgot Password” link, and follow the instructions provided.
You can view your account details, including your loan number, by logging in at www.lendly.com.
We will email you every step of the way to keep you updated on the status of your application.
Once eligible, a customer will receive an email and/or SMS notification with info on how to apply for a refinance. You can also check your eligibility at any time, by logging into the customer portal at lendly.com/login.
When a customer becomes eligible for refinancing, they can apply for a new Lendly loan. If approved, the new loan will be used to pay off the existing loan, and the remaining proceeds are then sent to the customer.
Please note that by clicking Proceed below, you will leave Lendly, LLC’s website. Lendly, LLC does not own or operate this website and thus cannot ensure its content. We recommend you review the business’ information collection policy or terms and conditions to fully understand what information is collected by this website. If you wish to continue to the website, please click Proceed below.
Your privacy is important to us. We will never sell your information and we promise not to spam you.
