Online Line of Credit FAQs

After I request a cash advance, how soon will I receive the funds?

If you choose to receive your cash advance on your debit card, you can expect to receive your advance in as fast as 1 hour. If you choose to get your cash advance deposited into your bank account, you will see it in as fast as 24 hours but could take up to 3 days depending on your bank's processing time after the funds are sent.

General

Are any fees charged besides interest?

There are no hidden fees with a Lendly line of credit with First Star Credit, you will only pay your principal balance plus interest.

General

Are line of credit increases available?

First Star Credit will periodically review open accounts and provide line of credit increases. If your account receives an increase, we will email you letting you know the good news.

General

Are there any cash advance fees?

No, Lendly does not charge any fees when you take a cash advance on your line of credit.

General

Can I change my deposit account?

You can edit your deposit and payment accounts anytime in your customer portal on lendly.com/login.

Using a Line of Credit

Can I get funds deposited on my debit card?

Yes. When you request a cash advance, you will select the debit card or bank account you would like the funds deposited into.

Using a Line of Credit

Can I have more than Lendly product at a time?

Lendly is a marketer and servicer of financial products and works with multiple lenders. Lendly products are limited to one per lender.

General

Can I have more than one Lendly product at a time?

Lendly is a marketer and servicer of financial products and works with multiple lenders. Lendly products are limited to one per lender.

General

Can I make a payment using cash, check, or debit card?

Repayment setup is part of the application process. You can edit your payment method in your customer portal on lendly.com/login.

Repaying a Line of Credit

Can I make extra payments or pay off my line early?

There are no penalties for making additional payments or paying off your line of credit early. Making additional payments will help you pay off your line of credit early and will save you from paying as much interest!

Repaying a Line of Credit

Can I pay more than the required payment amount?

Yes. There is no penalty for paying more than the required amount or paying off your product early. Additional payments can be made in your customer portal by going to lendly.com/login.

Repaying a Line of Credit

Can I take a cash advance if I miss a payment?

No. If you miss a payment on your Lendly line of credit with First Star Credit, you will be unable to take a cash advance until your payments are caught up.

Using a Line of Credit

Can someone else make a payment on my behalf?

Yes. You can call in with another person and give consent for them to make a payment on your Lendly product. Account information will not be disclosed to the individual making the payment.

Repaying a Line of Credit

Do you consider household income when reviewing applications?

Only the applicant's income is reviewed during the application process. Alimony, child support, or separate maintenance payments need not be revealed if you don't want the creditor to consider it in determining your creditworthiness.

Applying for a Line of Credit

Do you consider other factors in addition to an applicant's employment history?

Yes. Your employment history and income will be reviewed, and third-party services will be used to verify the information you provided in your application. Inaccurate information in your application might disqualify you from getting a Lendly product.

Applying for a Line of Credit

Does First Star Credit check credit? What are the requirements?

Yes. First Star Credit will do a credit check as a part of the application process, but this is only one factor taken into consideration for credit line approval.

Applying for a Line of Credit

Does First Star Credit check credit? What are the requirements?

Yes. First Star Credit will do a credit check as a part of the application process, but this is only one factor taken into consideration.

Applying for a Line of Credit

How can I apply for a Lendly line of credit?

You can apply online at lendly.com/fsc/line-of-credit.

Applying for a Line of Credit

How can I apply?

Lendly application requires the use of a computer, tablet, or mobile device.

General

How do I change my address on my profile?

To change the address associated with your account, please log in to your customer portal at lendly.com/login.

General

How do I change my bank account?

To update your banking information, log in to your customer portal at lendly.com/login.

General

How do I change my email address and/or password?

To change the email address associated with your account, please contact the customer success team at 1-866-4LENDLY (1-866-453-6359) for assistance. For password changes, simply go to lendly.com/login and click on the "Forgot Password" link, and follow the instructions provided.

Account Help

How do I close a line of credit?

To close your line of credit, you can contact our customer success team at 1-866-4LENDLY (1-866-453-6359). Your line of credit must be paid in full in order to close it.

Account Help

How do I request a cash advance?

To take a cash advance from your line of credit with First Star Credit, log in to your customer portal at Lendly.com/login. Select your line of credit then select the amount you would like to withdraw and how you would like the money deposited.

Using a Line of Credit

How do I stop receiving text messages?

Text STOP in response to any text message received, or send an email to CustomerService@Lendly.com informing us to opt you out of SMS communications.

Account Help

How does applying for a Lendly product affect my credit?

When your credit is pulled from a credit reporting agency, a credit inquiry will appear in your credit history which will have an impact on your credit score.

Applying for a Line of Credit

How is interest calculated for a Lendly line of credit?

Interest is accrued based on either the Daily Balance Method or the Average Daily Balance Method. Please see your loan agreement, which is available anytime in your customer portal at lendly.com/login, for details.

General

How long does First Star Credit take to approve my application?

Our application is designed to be completed in minutes, we securely connect you to third-party services to help verify your application fast. The majority of applicants are finished within minutes!

Applying for a Line of Credit

How long does it take to get my application approved?

The application for a Lendly line of credit with First Star Credit is designed to be completed within minutes. We connect your application to our digital partners, who help verify your information. That way, you can receive a credit decision fast.

Applying for a Line of Credit

How long will my line stay open?

Your line of credit with First Star Credit is open-ended, with no set timeline.

General

I haven't established credit yet. Can I still apply?

Yes. A lack of established credit will not necessarily disqualify you from getting a Lendly product.

Applying for a Line of Credit

In which states are lines of credit available?

Lendly lines of credit with First Star Credit are currently offered in Kansas. If you don't see your state, check back periodically, as additional states may be added.

General

Is Lendly legit/safe?

Yes! Lendly has years of experience servicing financial products. With over 7,100 reviews on Trustpilot and a TrustScore of 4.7, see what our customers are saying about their friendly, Lendly experience.

General

My application was declined. What are my options?

If you feel as though you entered information incorrectly on your application, you may reapply at lendly.com/fsc/line-of-credit. Lendly utilizes third-party services for validating information on your application. If the denial was a result of one of these services, you may contact that vendor to discuss information you feel was reported incorrectly.

Applying for a Line of Credit

What are my payment options?

Payment options on your Lendly line of credit with First Star Credit include preauthorized automatic debit or ACH payments. You can also make one-time payments and manage your payments in your customer portal at lendly.com/login.

Repaying a Line of Credit

What employer should I use?

If you have more than one employer, use the one that provides you with your highest net income. Alimony, child support, or separate maintenance payments need not be revealed if you don't want the creditor to consider it in determining your creditworthiness.

Applying for a Line of Credit

What is a line of credit?

A line of credit, or credit line, is a preset amount of money that a lender has agreed to lend you. The line is open-ended with no set term or timeframe, you're free to take cash advances as you need them, up to your available credit limit, as long as you're making on-time payments.

General

What is an APR?

APR stands for annual percentage rate and illustrates how much you will pay to borrow money over one year.

General

What is the difference between a loan and a line of credit?

A loan gives you a lump sum of money that you repay over a period of time. A line of credit is open-ended, you're free to take cash advances as you need them, up to your available credit limit.

General

What is the minimum cash advance?

You can take a cash advance for as little as $1 on your Lendly line of credit with First Star Credit.

General

What lender does Lendly use?

For the Lendly line of credit, Lendly works with First Star Credit.

General

What line amounts are available?

Currently, the highest available line of credit amount is $1,500. Please note that not all applicants will be approved for this amount.

General

What steps does Lendly take to protect my personal information?

Lendly ensures that every customer's data entered online is secure. All information that is entered online is only transmitted over the internet using an encrypted form directly to encrypted data services, where it can only be accessed and used to serve that customer per our privacy policies.

Account Help

When are my payments due?

You will receive an invoice 14 days before your due date, in most cases, payments will be due on your pay date. The only exceptions are those who are paid weekly, weekly paid customers will make payments biweekly. And those paid semi-monthly will make payments monthly.

Repaying a Line of Credit

Where can I check the status of my application?

We will email you every step of the way to keep you updated on the status of your application.

Account Help

Where can I find my account number?

You can view your account details, including your account number, by logging in to your customer portal at lendly.com/login.

Account Help

Who are the digital partners and what do they do?

Third-party service providers allow for your information to be quickly and securely verified in just a few clicks, which saves you time in the application process and, if approved, helps get your funds to you sooner. Our third-party providers include; Pinwheel, Argyle, Atomic, Fetch, and Socure.

Applying for a Line of Credit

Who is Lendly?

Lendly is an authorized servicer of financial products. This means you will maintain your account through Lendly.

General

Why do I need to log in to my employer's payroll system?

We use third-party services, such as Pinwheel, Argyle and Atomic, to verify employment details, which speeds up the application process.

Applying for a Line of Credit
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